Warranty on all products is valid for 1 year (365 days) from the date of purchase.
All claims should be sent to the email firstname.lastname@example.org with the theme of the letter - "GUARANTEE"( a must!!!).
Specialists in quality COOB the right to request a detailed description of the defect and pictures. When purchasing products COOB service delivery, you need to check completeness of the goods and the goods comply with the description on the website coob-wood.com. In addition, check the product for physical damage. When not a statement by You upon receipt of goods complaints about mechanical damage, in the future, such claims will not discussed.
COOB reserves the right to identify manufacturing defects. If experts in quality COOB found to be a manufacturing defect or material and fittings, COOB agrees to repair or replace the product free. If experts in quality COOB define the product as non-defective (scratches on the lenses in use in the warranty period are not considered as defect), will repair the item for a reasonable fee.
According to the "Law on consumer protection" exchange and return are possible
within 14 days from the date of delivery of the goods to the client and maintaining presentation of the
product. In case of refund, all happening within 5 banking days.